How to sign in

The Sign In page appears when you select the sign-in link or button from the application you want to access. Optum ID authenticates you as a user of one or more applications.

In this topic:

How to sign in with Optum ID

Step

Action

1 

Type your Optum ID or registered email address in the Optum ID or email address field.

2 

Type your Password.

Tip: To display the characters you type, click the icon. Click the icon to mask the characters with asterisks.

3 

Select Sign In.

Note: If you have recently been granted access to additional services, or if a service has been upgraded, you may be asked to provide additional information.

Why am I asked for more information?

There are several scenarios in which you might be asked to provide more information. Examples include:

  • Share my Optum ID– If this is the first time you have accessed this application using your Optum ID, you may see a screen asking for your consent to share information from your Optum ID profile with the organization providing the application.
  • Sign in: Verify your identity– Some service providers require a second factor of authentication to grant access to their applications.
  • Unrecognized device– The first time you sign in from a new device, you may be asked for verification.

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